Customer Ratings & Reviews

Never used it but I’m sure it’s helpful for those who are new to PC stuff

Haven’t had to use it yet, but worth it for those just in case moments

I have reassurance in case something happens to my laptop, and Geek Squad has provided great support for my previous tech, making it a reliable resource.

always amazing service! never have issues with geek squad! love love love the service!

I purchased the service to go along with anything if my granddaughter had problems with either setting up the computer or if something goes wrong I think it was something that everyone should consider when purchasing An electronic.

Feel very safe..... ..............................

I haven't had to use it so far. I am cautiously optimistic.

It's a very good have geek squad Iile geek squad.

Decisions, decisions, decisions well overall I knew I had either a choice for my big purchase for Geek Squad assistant or for warranty for one year. Well I decided to get Geek Squad for several reasons. Here's a few of them Geek Squad is the foundation of me setting up my laptop. Before I have to worry about dropping it or having it get water spilled on it I feel I need definitely tech support much more times that I will need to worry about a warranty knock on wood! They really helped me coming out the gate to work with my laptop immediately! I'm very happy with the service I'm very happy on how fast they worked and their professionalism! This was definitely worth my money!

I purchased the geek squad protection for my dad's laptop, and although we have not used it, I purchased it for this simply reason that I have always gotten it when I bought a camera and anytime there was an issue they helped resolve it.

I like the security of having a warranty and recommend for all electronics

Great insurance if product is broken great to have it

Got it for the “just in case” Hope I never need it but I will be taken care of if I do need it.

I'm extremely pleased with my purchase, I've always liked Best Buy

I got the three year deal when I bought my last computer. I buy all my electronics, tv, sound systems, computers, software, etc. from Best Buy because they always have the latest technology at a competitive price but service after the sale is key because I am not techy in any way. I just enjoy it. Geek Squad definitely is the key to Best Buy products working for you. If you need help setting something up, installing something, troubleshooting, etc. they are there ready to help you however you need it. Bringing Geek Squad inside the BEST BUY business model was genius. Sets BEST BUY apart from every other electronics store. Get the three year deal. You will never look back and renew it every chance you get.

My service was very very amazing. They did everything they could to help

My absolute FAVORITE benefit of Geek Squad service is the nation locations. Having kids way at college puts my mind at ease knowing that service and help is already set up and right around the corner for convenience!

Have not had to use it yet but pleased with the purchase.

Speed, capacity and color are awesome. Pretty light laptop.

I never buy electronics without investing in additional protection. The product protection is great for those unexpected mishaps. I have used it a few times with Best Buy, and I was so glad that I had it. I do advise that people pay attention to the value of the coverage offered. Though the protection may cover a certain amount of time, the coverage will not exceed a certain dollar amount. I reached the eligible dollar amount for repairs under my coverage prior to the end of my 2 year period and received a friendly email that the product was no longer covered under the protection plan. Considering that I had used it twice, I believe it was worth the money.