Customer Ratings & Reviews

So far, the accessibility and knowledge of the Geek Squad has been great!

The replacement plan was reasonably priced - hopefully I will never need to use it

it is always good to have protection for the items you purchase.

Alway get the protection you never know when you’ll need it better safe than sorry.

WARNING!! I bought the computer for a family member who lives out of state and purchased the Geek Squad Protection for it for 3 years. Computer broke, and they went to take it in - only the original purchaser can take it in to get it repaired. I went through 6 phone calls, she went through an hour trip before we finally had to "switch" the ownership of the protection plan to her. The Best Buy customer service told us one thing, while Geek Squad told us something completely different. Before you buy - be aware of this pain of an issue

Have not used thus service tet, but hooe bvb they are as good as I've heard.

I almost didn’t get this but I’m glad I did, I rather be protected!

I've always had tech support at my job, but now that I am retired, the Geek Squad is filling that position. Love it!

Haven’t had to use this yet, but it’s good to know Geek Squad is there if I need them

Geek Squad is the best!!! These guys know how to do it.

It makes it easy in life when something goes wrong with the merchandise.

Protection for my electronics is a must. Can’t go wrong

Peace of mind to have this protection, is well worth the price.

In terms of accident their service is good and still They will change you

The laptop that I got came with a lot of defects, Geek Squad took care of me.

Excellent! Great buy! Get yours today...and for a friend tomorrow!

Geek squad was professional and helpful and nice thank you

I bought the insurance for my grandson’s Layton. Knowing it’s protected, I rest easier

Service to be provided, if needed, will save money.

The agents helped me multiple times when I ran into issues! I love this service!