Customer Ratings & Reviews

I like to purchase "Geek Squad" protection for the rare occurrence of a device failure.

I like to purchase "Geek Squad" protection for the rare occurrence of a device failure.

Geek squad really works, it helped me out in a time of need. I'm really satisfied.

Best service by far. Geek squad is the best. They’re very helpful!

Makes me feel safe knowing I have this in case anything goes wrong

I recommend having the protection plan on all electronic and they are helpful if something is needed.

Have Geek Squad coverage on a number of items. Have used it a number of times over the years. Definitely worth it!

YOU JUST CANT BEAT GEEK SQUADE SUPPORT ! THESE GUYS ARE ON TARGET , HELPFULL AND A REAL PLEASURE TO DEAL WITH !!!!

the agents took care of me when my laptop took a fall and cracked the screen.

Haven't had to use it... Hope not to, but needed for over a grand device!

Great protection plan. Must have. Great peace of mind. Highly recommend.

Is very important to have insurance for any accidental damage

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

GOOD PROTECTION FOR AN AVERAGE PRICE. SHOULD PURCHASE THIS FOR PEACE OF MIND

I highly Recommend the total tech support.. worth every penny

what would i ever do without the geek squad? hmmmmm?

Great two year accidental protection plan. Never know when you may need one.

The Geek Squad Protection has saved me time and time again.

Love that they will fix my stuff for 3 years no questions asked.

I love that no meter what happens to my laptop I can bring it in to the store and get it fixed. Worth the security.