Customer Ratings & Reviews

I always purchase the protection on all my computer needs. The reason why I go with Best Buy is because of the service that’s available if there’s ever a problem

This service has helped me so many times with my devices. It's worth the money.

Geek Squad covered both my computer and laptop and I'm very satisfied with their service. Since my computer skills are ok but not excellent they were very patient in answering my questions.

Purchased this accidental subscription August 2020. This subscription is the best that I have experienced for accident protection college course work and gaming products.

Well worth the purchase. My granddaughter dropped her laptop and was damaged. I brought it in to the Geek Squad and picked it up in a week. No cost it was completely covered by the plan!

Thankfully my Wife has not needed the Geek squad for any issues on her Chromebook, but the extended warranty is well worth the price.

They were very kind by helping pick a laptop that best fit my needs and made an easy purchase for me!

The agents that came out to install were respectful and helpful with the mounting and programming of the new TV

Reliable support, very helpful and supportive, excellent value.

Geek squad protection is always amazing. I’ve never regretted getting their protection before.

Chromebook has been repaired twice at no cost! I was so happy that I purchased this protection for my daughter's Chromebook. She is in college in NY and has been able to bring it to a local Best Buy for repairs twice -- very happy!

It’s always good to have good protection on your products

I highly recommend protection on any electronic I have used the plan several times and it has saved me hundreds if not thousands of dollars!

I always make sure I'm covered by the squad protection plan. They have taken care of all my electronic issues. All are very knowledgeable in what they are dealing with. Great customer service!

Not sure how much I like it yet. Haven’t had the need to use it.

Gave me very good advice and listed to what I needed to get fixed. They were very patient and understanding.

I haven't had to use this yet but years ago when I did, it was great.

Geek Squad Protection is one of the best protection plans I have every purchased. I have used my plan a few times over the last few years and have saved myself hundreds of dollars.

Had questions about my newly purchased laptop and didn’t know how to install software. Asked geek squad to help and they did it step by step.

Great Chromebook. Just as good as a full laptop. I purchase all my appliances from Best Buy because I'm assured a quality product and great service when needed.