Customer Ratings & Reviews

love the extra protection for the computer. so far haven't had to use but in case of liquids or snow or rain its great to feel safe on this plan.

Good to have just in case something happens with your product. I haven't had to use it yet but good to know that they'll be there if I need them.

its amazing for unexpected accidents and giving our money worth by replacing it with a working one so we can continue with our work on the laptop

Quick and easy to use, although still learning windows 11

I am not a techie and my son managed to remove himself as admin on his account . We tried online stuff but couldn't get the online people to understand our problem. I remembered about the geek squad and took it in. Problem solved! Very helpful and courteous!

It is the peace of mind for me! I have not needed to use the service, but when it is time, I know that Best Buy can quickly address my concerns.

I got this protection plan for a gift I got for a family member. I hope that don't have to use it but better safe than sorry.

I would not buy a new lap top with out this service. You never know what can happen. Lap tops are not inexpensive so this is good to have.

My brand new Dell Inspiron 15 7000 2-n-1 crashed 30 days after purchase. I took the laptop back and was able to get a brand new one. I’ve had no problems.

Agents checked my device promptly and were professional with their communication and service.

Highly recommend having this coverage. Well worth it, because I had to use it before and was able to get a better replacement.

I was very impressed with the speed and understanding the technicians displayed. You are my favorite store.

I renewed my 3-year contract for Geek Squad service as I find it enormously satisfying to have the Geeks around if/when I have any computer issues.

I purchased a 2 year warranty for my laptop. They are always very friendly and helpful whenever I need help.

I have not had the opportunity to use this item, but I have used the Geek Squad in the past and have always found it to be a good purchase.

We haven't had to utilize this yet, but I felt it was much needed and a good value for my son's new laptop and going away to college.

bought a laptop with geek squad protection and was facing issues with the laptop. They replaced it in days. Thanks

Never thought this would be such a significant purchase but boy did it save me

This was a life saver, when I had any issues with my Laptop I took it to the Geek Squad and they took care of the problem.

Helped me over the phone to get back in to my sons laptop