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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 11,839 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, did not have any problems getting help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s hope this goes well I just bought the protection just in cabe something happens to my precious computer so they can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was very helpful. And explained issues very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, fast service, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service, l get all systema check , and good advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best. Quick responses and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase geek squad warranties above manufacturers warranty for larger priced electronics. geek squad is great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t go without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no idea that we would need this protection within 2 weeks from the purchase of my daughters laptop but we did! Thank goodness for the store rep who suggested this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans with everything. I have sadly had to bring many items back and thank goodness we bought the plan. Must buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage is great - hopefully will never need it, but it's comforting to know it's there considering the price of laptops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not get anything from Best Buy without this protection. We have had 3 TVs from Best Buy all with this protection which has paid for itself triple over and over. A MUST HAVE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection 2yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then I went from 1 year Geek Protection to 2 years thzts how Good n worth it they're always there to help n fix what I did wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome example of good service from Best Buy workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me on my previous laptop- I would always get geek squad if it has warranty on whatever I get that’s technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and I bought a great frame to hold the 65 inch Sony thanks to Danny at the Clearwater Store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 yr replacement plan, yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 Year replacement plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good and they make sure that my computer is in safe hands and they try to get your computer back to you in a good timing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat value in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would be crazy not to purchase this warranty to help fully protect your investment. Gives me ease of mind knowing my laptop is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the extended protection on the technology I purchase. It has come in handy in the last few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I haven't had any issues with my laptop but the questions I have had have been answered quickly and accurately.

    I would recommend this to a friend