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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 11,839 reviews
  • Rated 5 out of 5 stars

    Geek Squad has me covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad the Geek Squad has me covered! Never know when I need them, so glad I have them when I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one year accidental protection it’s great my son would appreciate it very much to have it fix in case it broke down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice peace of mind, always nice to know that the pros at the geek squad have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ThIs laptop is awesome its does the job great and for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second computer to fail me in 2 months but they took control of the situation. Definitely worth the extra bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest purchase you can buy for electronics bought at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service I love totally recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help with technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the geek squad service because I’m not a geek and often need help fixing things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great. Just knowing you have that added protection is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not needed it but planning on renewing if possible just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get it for a gaming laptop. You never know when electronics are gonna quit. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never had a bad experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is definitely a must on all purchases when possible. they have saved my behind on more then one occasion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to actually use my warranty but I know it will at least be painless since it's with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It help protect my laptop and helps it run fatser and smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point at replacing your computer when it needs fixed. Awesome service and experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an issue with my computer and the replaced it without any problem. I had to get it on my new one too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty plans are always a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting it! You will never regret getting it but you might always regret not getting it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to all other protection plans from other service providers, best buy plans are very expensive. I request them to make it affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed... just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff; a bit on the expensive side. One always HOPES that they don't need it/but you never know.......

    I would recommend this to a friend