Customer Ratings & Reviews

Always best to buy Geek Squad Protection keeps your device safe when manufacturer warranties come up short, Trust in the Squad

I thought for added protection but have not had to use it. But have peace of mind knowing I have it

Was a great purchase and the guy that help was realy good

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

GeekSquad is a best protection service from BestBuy. Go for it and relax.

We actually had to use us and it worked replaced our keyboard at no charge.

I never got a chance to use this protection but it’s always good to have in case something happens

You can’t go wrong with this protection in case something accidentally happens to your product

totally worth it had no problems! highly recommend!

Always get the geek squad protection. Always. Youll regret not having it

This is great for the price. It fixes all accidents for 3 years and I get great service as well

You should have some kind of accident protection and 2 yrs are good

The warranty is great for small issues like replacing adapters... but pretty annoying when you have a hardware issue that can't be resolved and you don't have a laptop for weeks.

Great protection in case anything goes wrong. They know what they're doing

Protection plan, can't say anything bad about a protection plan, it is always great to have.

Product as described. A++ quality and value. Easy to. Use.

Best way to be protected on your equipment is to get your Geek Squad Protection.

Great to have especially when its a gift for a preteen.

The agent was able to get rid of a virus that had corrupted my daughters laptop. Made her day.

I haven't had to use it yet thankfully, but it's low cost that can save the inevitable kid induced damage that will come at some point.