Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11952 reviews
(11,952 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was great, I couldn't do mu h on it so I had to purchase an hp laptop.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have never had a bad experience with this service Best Buy offers.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They are like extended family.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not the most tech savvy so the Geek Squad has been invaluable over a number of years with great customer service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Ask for original, not generic, if replacement need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
NEVER used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase but never used it because kids know not to drink by computer
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeek squaadd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it always dependable and everything gets fixed ASAP
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always great service, and great team, no issues at all!!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this far laptop and I recommend it to anyone that has any expensive electronics
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t beat the Geek Squad Warranty on Best Buy electronics!!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Extended warranty for refurbished product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the extended warranty, haven't needed to use it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great to know they got my back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.happy they have this as an option to buy because it just gives me a peace of mind if anything were to happen to my laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Know their stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always there for you so it’s peace of mind. They care and know their stuff
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Absolutely necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Geek Squad plan with my smart tv and the service was great. I highly recommend it for all electronics.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set vf up my new laptop gave great advice it was worth my money thanks guys
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad. Heroes without capes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid help when you need it. This is a must have with every electronic purchase.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for the price I recommend getting it for anything
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Hope not to use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly have not needed to use it...thank God...I just got the Chromebook.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a relief it is to have this protection. Definitely recommend it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After going through a lot of trouble with our previous laptop, it was nice to have some extra insurance with our new laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. They are helpful. There when u need them.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
