Customer Ratings & Reviews

The protection has always came in handy they always know how to fix the problem

I highly recommended Easy to use It’s really good

Can't live without it, not only are kids clumsy but we adults are also.

Geek Squad was always very helpful! Costumer service was excellent!

Great support team with the Geek squad at Best Buy.

Good to have as it comes in handy when computer messes up after 1-2 years

I have used geek squad for numerous years. Always friendly and helpful

great protection plan to cover spills and falls!!!

This protection is one of the best additions that I could've brought.

It's supposed to be as I understood, anything happens they replace it. But no, anything happens they give you your money back, then you can't find what you bought three months prior 'cause it is obsolete, which is a infuriating response to you wanting them to fix a 20 part on your $2500 laptop. Been thinking on buying somewhere else.

The protection offered by GEEK Squad is fantastic.

Fixed my laptop in a couple of days and installed security features.

Do the maths and its good to have the Geek Squad just in case

what more do you need then if you might hav etrouble with your computer buy this geek squad protection to help out

geek squad can't be beat. great protection just in case murphy's law happens

Helps have a pieace of mind not worry about laptop getting broken

Always good to have because you never know when you might need it.

I love the Geek Squad. Quick and easy since I'm not computer literate. I

This is good insurance to have in case something happens to your purchase.

I had to make an appointment in a store to have them send out my laptop for repairs. This was on 10/10 received back 11/12 and still not repaired. This is my employment so this isn't working for me. The service is very poor, to blame COVID is crazy in this time because everyone was up and running. We paid an additional $189.99 plus sales tax for extra insurance if something were to happen I would be covered. So frustrated right now you can't imagine. Now I am told I will have to return my computer to the store again for them to return for service. I don't not live in a town that has a best buy. Why am I being inconvenienced for your mistake? Currently with the phone lines are being handled I am not able to talk directly to anyone that can handle any thing other than standard procedures. The phone staff was unable to help me because hands are tied Totally unprofessional that I have to go back to the store when it is your error!