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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 519 Showing 10,361-10,380 of 11,957 reviews
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used this one time over the last 10 years (and 4 lap tops). It’s not worth it if you have an Apple product and purchase Apple Care. The one time I did need it, there was a problem with my 5 month old Asus’ BIOS and I couldn’t fix it myself. It was kind of a hassle to use the service and I still had to pay out of pocket for the fix needed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and fast! Would highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer fixed fast best service from Best Buy thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection for all electronic devices a must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have when you're not great with tech stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get the protection for you electronics

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad- Big Mistake- Wasted Money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid 3 years Greek squad protection for accidental damage. I visited three geek squad for at least 3 times and they were unable to do anything for me. They made me purchase more items which never fixed my problem. Later they asked me to leave my laptop for 4 to six weeks so they can take it to a third party to fix. Then they told me they will be unable to transfer my data and I have to do it on my own. My question is, why do you sell protection and support of you are unable to do it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I heard its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We haven't had any issues so far so lets wait & see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used the geek squad is friendly and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have used in past and been ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used in past and they did every thing they could to help me fix the problems i was having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase for the orice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I decided to buy this at Best Buy. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad coverage is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One cannot go wrong in purchasing this additional coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a a good value--no hassle returns--would do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan when And unspected accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers accidents what more is there to say. Great price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it .love it .love it ,love it .love it .love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping my devices safe and secure is a real easing feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful. Always answers my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have extra protection in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this program but glad it's available.

    I would recommend this to a friend