Customer Ratings & Reviews

Needed protection plan for daughter computer for college

This insurance is a scam. They sell it by telling you that they can repair your computer in store if it gets broken and if not they will replace it. This is not what they do. My son is a college sophomore and recently cracked the screen on his computer making it inoperable. We made an appointment at a local Best Buy and he took it into the store, The staff was rude including the GM and my son was told that it was not bad enough to replace and that they couldn't fix it in the store. The solution they offered was to send it out to be fixed and he was told he could expect his computer to be gone 7 - 30 days!!! He asked if there was a way to borrow a computer while his device is being repaired and was told absolutely not. I purchased this insurance, against my better judgement, anticipating that something like this might happen and unfortunately my better judgement was correct. Calls to their offices were not productive as the robots that answer the phone there would only regurgitate corporate talking points to me.

I am such a clutz. This warranty gives me comfort or stress reduction when I have clutz days.

Have had to use this on two different occasions/products!

Always worth the extra cost as a just in case measure

Always a great job. Every time. As expected. No hassle.

All I can say is service protection gives peace of mind

Always good to get a warranty, never know with electronics

Good purchase. Very satisfied. Will recommend anyone to get this.

very easy to install and works great. very happy with it

You'll use it - unless you're perfect (and who is?)

It’s a very must and useful for every purchase made

Yet another good insurance policy because you never know what may happen

Replace if i broke it. can't beat that on an $800 laptop.

Glad i got it... came in hand when i really needed it

I looked out the window and what did I see... popcorn

Purchased just in case. So far I haven't needed to use it.

Has paid off many times with many of my purchases.

The geek squad is very helpful and extremely knowledgeable.

Very helpful when calling. In store is usually quick and easy