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Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 11,972 reviews
  • Rated 5 out of 5 stars

    Service Contracts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service contracts are good to have but how often do you really use. I'm not sure if it's worth the money. But as long as I buy certain products, I will continue to get the extra service contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using geek squad for years. I got the warranty on my last laptop as well as my most current! They will have your back and try their absolute best to solve the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacob l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where awesome on the geek squad attentive service all in when I needed to do my service on the lap top on general … super duper service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing they go above and beyond for their people.. love there services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to help. If there has ever been an issue in the past, I have had good experiences getting the help I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement made without any hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a little Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's have been amazing in the past and I'm in the process of starting up my new laptop and I know "Patience is a Virtue" so having to wait a little bit longer than normal is not going to drive me crazy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my computer and it is great it has an easy set up and will definitely help me if anything happens with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a great all around tech service for my family and I. They have been able to solve almost all of my technical problems over the last few years whether it be a simple or a complex task.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s me honest, you can’t just purchase an expensive item that you’re going to use on the daily and don’t think it may not breakdown or have issues with the technology. This warranty for my HP laptop is a peace of mind just incase my laptop needs a tuneup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I haven't had to use it yet, I have always trusted the Geek Squad for several years and they transferred all data and programs from old to new laptop successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. No worries. Must have with expensive purchase. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got my computer, I contacted Geek Squad because I had some questions about it. They were extremely helpful and tried their best to assist me with my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need to use this when your protection this time but I have used them before and my two year product protections good insurance to have you never know when you’re gonna need it…

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed a boot problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were top-notch. Took the time to fix my computer right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales clerk Recommended this extra coverage . I feel good to know I have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never let’s me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using Geek Squad, I worked at BBY for a while and even after I left, I ALWAYS get the geek squad and accidental coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had to use the geek squad service a couple of times and they are very helpful, friendly and knowledgeable

    I would recommend this to a friend