Customer Ratings & Reviews

I purchased the 'physical' (for damages that might occur - like dropping the computer, cracking the screen, spilling coffee on it, etc.) Geek Squad protection plan because my laptop travels frequently. Always good to have because you never know what might happen on the road....

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

Its a good warrantty beats the other companies hands down

I only get my computers from best buy so i get the geek squad protection. Im dangerous with electronics. Having 3 year protection is great because its last till i pretty get a new computer

Bought this protection plan for a laptop. Chances of me actually needing it is slim, but we have kids so expect the unexpected. Bought it mainly for pixels blowing out, screen cracking, and/or water damage. (Hopefully not a trifecta of all of the above.)

Never had a bad experience with Geek Squad, always able and ready to fix any tech problem that Murphy's law creates

great price worry free coverage, peace of mind knowing it's there in the event we ever need it.

So very helpful and definitely worth purchasing! The team is great

I took my hacked computer to the gerk squad. They were quick to fix.

If something happens in 2 years with ur device you can get a brand new one with no worries

Always get your insurance protection just in case something happens when you’re hard-core gaming on your gaming Laptop it’s worth it especially after spending all that money.

I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.

This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.

I love beat buy best quality for the right price..

So far no problems with the laptop. At least I have Greeks squad just in case

I have never had the need to use the warranty with my computer but it is advisable to always have one for any problem

it provides you with great protection. it got a laptop 2 years ago and bought this extended services. I got a credit for the full amount of the product price because it has issues and I was able to upgrades to a new laptop.

Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue