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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 11,972 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need them you found them. Quick answer and right away refund or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the addition for extra peace of mind. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop i use it everyday i love it i use it for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plan is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to get one ,you don't have to worry about replacement, they will make sure you get your product with no problem its fast with no problem, there on point ,I get one with everything i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    teh coverage has a very wide range, and you feel protected when buying expensive devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection actually makes life better great associates at BBY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always easy doingv everything with BestBuy. From online shopping, picking up in-store. To walking in to troubleshoot your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You might not think you need this, you do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely worth it, I think it is necessary to get the geek squad plan for ANY electronic you move around, they are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used twice already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me with a driver problem with connecting my new computer to my old printer. Also helped with an update that did not download correctly. Agent did not talk down to me, was very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know that i can being laptop in for practically anything. Feels secure that i can have laptop repaired at no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could use any where I go and I honestly love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service = amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest feature about 2-Year Accidental Geek Squad Protection is having peace of mind on being able to get my laptop fixed, repaired, or replaced if I have any problems. Geek Squad Protection has followed through on their committment in the past. Here's to the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college student the peace of mind this brings is irreplaceable. I need my laptop for everything so this is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my ice maker quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ice maker was making noises and no ice cubes were coming out, but the Geek Squad repaired it and still working fine ever since.

    I would recommend this to a friend