Customer Ratings & Reviews

My son wanted a laptop for his birthday and i bought this one. He loves and I love it. I especially love that I use parental locks on it and through Microsoft. Great laptop.

I really like my laptop. works well for the price I paid

They immediately gave me a new computer when mine came with a virus inside of it.

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

I am not the most careful person with technology. A year after getting my laptop I dropped it and cracked the touchscreen. Luckily I had the geek squad service and they repaired my screen for no cost! Definitely worth the price!

A must for laptop, never know what could happen to a laptop hardware system or software.

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

i have not had to use it thus far although I am wondering if I should renew as it expires next month, I find often as these programs expire the issues occur

Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

Helped me get a great deal for an awesome product. The protection plan was worth it.

Thay have treated me with an enthusiastic sense of customer satisfaction. All my problems have been resolved in record time.

Great! And essential. Recomend addind in any purchase.

I believe that buying a warranty for a computer is a wise decision to protect our devices.

Absolutely loving this device! I use it for basic things (email, Netflix, etc) and I’ve had no issues whatsoever. Only drawback so far is that camera is not front facing so no video calls unfortunately.

I love how you don’t have to keep the receipt for your warranty to be able to work. Also the staff was very helpful from when I walked in to when I left. They answered all my questions and helped my find the perfect computer!

Always get the Geek Squad Protection. They are always helpful with any products I have gotten with this protection

Great customer service and support, never had a problem with geek squad

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.