Customer Ratings & Reviews

This protection plan is a must. It covers my device from accidentals.

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

I was having an issue with my laptops audio while playing youtube but now everything is running smooth!

I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

Easy to use, lightweight, works great, love it, I would buy again

The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.

This laptop is perfect for what i use it for would recommend it

The agent help me pick out a laptop that was kid friendly and upgraded so they will be able to play games.

The accidental protection is a must. Had to use it the first for a broken chrome screen. They were not able to replace the screen so I got a full refund to use towards the purchase of a new

[Employee of bestbuy] Laptop is a great product that is priced perfectly for what it does. Laptop witks and functions as intended and is easy to use.

Glad I bought this 2 year insurance cus you just never know if I will need it later down the road!

LOVE this little chromebook. Has a great battery life, easy to use and take with you. My ONLY complaint would be that the keys are white and the imprint a light gray so they are not necessarily easy to identify, would be better if imprint was black.

You can always count on the Geek Squad to make things right! They have found a way to fix everything we have ever brought in!

this has always been our saving grace to our electronics which is why we buy all from best buy

I purchased the 3-year protection plan for my new ASUS laptop for peace of mind. If I have any issues, the repair is free and if it cannot be repaired, I'll get a brand new laptop. I believe that protections plans are very necessary for all electronics.

I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

Always add geek squad to my purchases. Hacr only had to use a couple times but always honored with zero issues

Got this for a $900 laptop. Wife dropped the last one after 4 months of ownership, without the added protection. Lesson learned.