Customer Ratings & Reviews

Best warranty on the market. I have it for all my Laptops. I used it few time. NO express cost out of pocket. Had to replace one of my PC, I was given a gift Card for the Full amount of my PC no question ask .

This laptop is very easy for setup. I love this laptop. I use it for my DJ business

IT WORTH EVERY PENNEY! YOU SEE AND UNDERSTAND THE VALUE WHEN YOUR EQUIPMENT IS BROKEN

[Employee of bestbuy] Its nice to have that protection just incase i need it

After having my Chromebook for three weeks the screen was accidently cracked. I took it in for repair and they had it back in a little over a week. Nice job Geek Squad!

There is not a cover to protect my new Samsung Chromebook Plus, and I dropped my Asus Chromebook within the first month. This service is a must because you will be disappointed if you don't get it. They did a great job with my S7 Edge screen replacement last week too.

The 2 year warranty covers everything. I definitely recommend having this it’s worth every penny. Good to know if anything happens to my laptop from viruses to water damage to cracked screen it’s covered.

So far I haven't needed to utilize the service but I'll go on previous experience in rating them

The team are so nice and know so much, cleared up my issue after 15 minutes of being there

Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one

Very reliable service to your product even if they can't fix the problem your not left in the dark

Great knowing I can stop by and get answers/ service on my devices with trusted personnel!

Fast for gaming and graphics work, but runs SUPER hot. You need a well-vented space to work in. DO NOT use it on top of a comforter or other soft surface. The heat buildup will actually hurt you when you pick it up again.

I had to use protection plan and I was pleasantly surprised how quick the team worked to either get me a replacement or credit me so I could pick out a replacement. It was a quick swap out for a new one/replacement.

The Geek squad is always available to fix your electronics. They always fix my computer and install software. You can bring your computer to them as many times as needed.

The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

Great service explained everything i needed too know and great protection worth the extra money for sure.

I called just about questioning stuff very friendly and found out more then was trying to great people

I’m so happy with the service. I totally recommend it.