Customer Ratings & Reviews

Highly recommend, a bit pricey. However, you never know when you will need to really use it.

Great pass came with the laptop and a bonus expense

Purchased this along with my son's new laptop. He is very responsible, but life happens. I have found that protecting equipment for 3 years is very helpful for my children and myself. Saved thousands over the years.

Agent explained with detail, and spoke clearly and understandably. He also answered all of my questions and let us know how we could follow up with the location if I had any other questions or concerns.

Great service! Quick expertise. Never had any issues.

I’ve gotten his protection on several computers in the past and it’s always been well worth the money over a period of time you’re going to have an issue and it’s nice to have it already covered by Best Buy.

Guys you should’ve definitely buy this thing and it is really helpful

[Employee of bestbuy] Protection for my pricy gadgets puts the mind at ease

The service is good and go well if you buy a laptop.

We haven’t had to use geek squad for this device but I’m confident they would take care of use all the same.

Great insurance for any product which is sold for. Very easy to swap out product and definitely worth purchasing.

got this just in case the first year is rough; do not plan on using it but just in case, especially with the cost of the computer - though got it at an amazing sale price $1050; have always had great experience with geek squad and this protection service

I used to never add protection to my expensive purchases, but now with almost every purchase over a certain amount I add it. Including the geek squad protection. I used this so much. And saved huge

Geek Squad protection is fantastic, always have great support from geek squad and get my products repaired or replaced through them. They always work with you and I’m a clumsy person always breaking tech.

Great help selecting the product. He was very professional help me with everything I need.

Before purchasing I asked a bunch of my friends and they all told me it was worth it. I purchased it and I'm glad I did. I already came in once to get help with my initial setup for my new laptop.

Haven’t had to use this service yet. But happy to know if we have any issues we know of job to call.

Much need because I am not tech savvy . Te h was very professional helping me with my situation.

Whenever I buy electronics from Best Buy I like to cover any accidents that may occur with the product by using this coverage. Usually when I spend 500 to 1000 dollars for something I will purchase the coverage.

Bought laptop with questionable quality and wanted to protect the investment. Used it to replace the screen and speakers a month before it expired. Easy to use. Took only a few days and the laptop looks like new.