Customer Ratings & Reviews

Fixed my lab top I will always buy the protection plans for now On...Best Buy really follows thru and it’s really worth it to protect your protect.

Did not by the plan on the last laptop and it broke at the hinge 32 past manufacturers warranty and HP denied any responsibility!! Went back to a Lenovo and bought the 3 year plan and so of course it will not have a problem, but once bittten!!

I only had to use the insurance once. When i used it, the service was user friendly and quick. From now on i get insurance on all my electronics.

Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

I will never buy a laptop without this protection plan. Has saved me many $ on repairs since laptops are not as durable as in the pas.

I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

When you work with three fingers, four hands seven eyes, this is the thing to get for clumsy people Izzy people, silly people

I added the 1 year protection for my sons new laptop. It covers everything so that is exactly what we needed for coverage. Hope we don't have to use it but its nice to know there is coverage on it.

Excellent service laptop broke was approved for a new one. Went to the store, purchased a new one with no issues.- Nicole Palin

Takes care of want needs to be done or fixed great service

No hassle, quick turnaround, would highly recommend to anyone who isn't as careful as they should be!

We buy a geek squad plan on most products we purchase from best buy. Have not always needed to use it but so grateful to know the option is there. When I have needed to call geek squad for help on a product I am always happy with the assistance I receive.

Having 1-year Accidental Geek Squad Protection plan gives me peace of mind. I have it for my Asus Chromebook. I am very careful with my electronics but accidents do happen. Now I am covered.

When I told them I didn't need the membership because my company has IT and it's a company computer, they didn't seem to want to take no for an answer. They kept sending new people to talk to me about why the membership will save me money in the long run, so I agreed to it. I don't need it and wish I didn't agree to give them $200 for the membership. Then I just needed them to install the newest Windows update, they didn't tell me that would cost me another $100 and it took them 4 or so days to install a Windows update.

It is always a good idea to be insured! If anything happens I know Geek Squad will be there.

Worth every penny! I would recommend highly protection through Best Buy. You may never need it, but sometimes things happen and it is there waiting for you. I speak from experience.

[Employee of bestbuy] I always go for geek squad protection. It is a small price to pay for a great piece of mind.

OK this product was brought in. It was checked by Geek Squad. It was fixed .this product was fixed and it works like new.