Customer Ratings & Reviews

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

Haven’t used yet but glad I got it just in case! It seems absolutely worth the small price

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

Warranty always recommended I’ve bought things other places had a problem had to mail in most things at Best Buy you go grab a new one worth the money

Having geek squad protection is essential for anything, especially for Mac's

My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.

We haven’t had to use it, but it’s great to know that we will have additional warranty should something happen to our laptop.

I love geek squad whenever my laptop has a problem they fix it in no time!

I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

Accidental geek squad service has become an important add on for laptops. Will need to use it for an accidental spill we had. Good idea

They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

This service is a must. i have been able to get the best service from the techs. They understand how and what needs to be done when I call. Go Geek Squad!

Got the three year insurance plan because of my travels and bringing my laptop i didn't want to worry about accidents so hopefully it will be easier having it with me.

The insurance price is reasonable, for extra peace of mind.

I bought this one for my mother. I have a similar one we both love them. They are great

Added accidental coverage for new laptop for college. Have had geeksquad for many years now and LOVE LOVE LOVE it! Always available for online help, instore when needed. Highly recommend!