Customer Ratings & Reviews

Have not had to use on this product, but the process is always efficient and easy.

Good deal for peace of mind! I bought this protection plan for my laptop and it covered accidens!

Very helpful and understanding and communication is great

I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

In the past I have purchased the Best Buy protection plans and have always had great service when I needed it. No hassle no nonsense. I always find it to be a great value on all the products I purchase from Best Buy.

First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.

great service excelent service answered and helped with all my needs

This will come in handy if anything happens to the laptop especially since it’s for a 13 year old and things happen

I havent needed the service for my most recent purchase but GeekSquad has always been my go to.

This is for my son's laptop. He is hard on his electronics and I've used these protection plans in the past.

Geek squad is a great peace of mind knowing your items are protected and can be fixed when needed.

I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.

I always buy protection plans from Best Buy. My grandson laptop was damaged and Best Buy replaced it with no questions asked.

I get protection on all my purchases with Best Buy just in case

The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.

Great to have , just in case needed thank you. hopefully wont need to use it tho

I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have

I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

Seemed like a good investment. I would rather be protected and not need it than vise versa.