Customer Ratings & Reviews

Geek squad customer service is outstanding I always well knowledgeable and always ready to help

Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..

Have not used as of yet. Great insurance to have. Kid is 10 hours away at Wartburg College, so gives us some piece.

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

Awesome find for college work and play. This tech find provides a great experience.

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

I love love the laptop I ordered from Best Buy. It's simply the "best"!!!

Great deal just in case! I don’t know technology at all so help is always need for me! Thank god for geek squad!

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.

I try to buy protection plan with all my purchases. It has always worked out for me when I have problems. It's worh the monies.

very professional all of the geek squad team pus they are always on time.

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.

Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...

the service center sticks and items always get sent back to the stores and are not fixed properly but the insurance is worth it if you can deal with the hassle.

The 2-year warranty does a really great job recommended for everybody

GEEK Squad has saved me multiple times. I would never buy a computer without a protection plan.

Worth it. You never know what can happen. Also, support means that I can always have someone to talk to if things start going sideways.