Customer Ratings & Reviews

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

Great laptop for an awesome price. It is super fast, easy to use and the quality is excellent. I would recommend this to everyone and anyone I know.

I have never had a bad experience with geek squad, they have always been helpful to the max. Willing to take their time with you to explain, suggest and in some cases refunding items you are simply not happy with.

Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

The peace of mind alone is worth the money, but having these guys able to fix your brand new laptop that your 3 year old is most definitely going to ruin somehow is what really kicks in the savings

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

I decided to go ahead and purchase this for safety reasons. Didn’t know if I should with the cheap laptop. I hope it came or will come handy one day... may have to get longer plan later ??!!??

HAVE NOT NEEDED IT. BUT I WILL PROBALLY INTHE FUTURE!!!!! I AM HARD ON MY ELECTRONICS!!!!!!

Geek Squad is always there to answer any questions you have and can get you back up and running.

I have used them numerous times and the package was a great deal for the issues I have had to come into the store to have fixed. When my hard drive was partitioned by mistake was the only time they did not help as much as I would have liked.

The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have

Totally worth it. Gotta keep the things we live protected. 5 stars

I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy

Great specially if you bought products for kids and protection

I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.