Customer Ratings & Reviews

Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

excelent service amd the best way to keep your mind in peace knowing that your product can be fix

I get the warranty service on all of my more important and larger products. Makes repairs and replacements much easier.

Amazing protection! provided me services constantly 24 hours.

Excellent service. Easy to use, and quick response

They are the best and when it was returned it was like new

I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

I had an issue with my computer and geek squad was great

Hands down the best service and no other service is compatible.

We bought one earlier and did not get Geek Squad protection. My daughter broke it and now I have a paper weight. Always get Geek Squad

Explained the plans to us with perfection and was very courteous

Got this wonderful warranty for my 70” Samsung TV. This warranty is very important to me. It gives me peace of mind, knowing if anything happen within the 3 yrs. My TV will be covered

Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

Havent had to use the insurance yet but love knowing it there if we need it.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe

Probably a good thing a klutz like me purchased this. I rarely buy this type of insurance but I do drop things and I carry my lap top around everywhere and so "anything could happen" so I feel better knowing I can replace if there is an accident.

I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.