Customer Ratings & Reviews

I had to use this service immediately after purchase. They were helpful and hot my laptop back to me quickly

Haven't had to use it, yet. However, the peace of mind that comes with knowing that I'll be covered in the event of an accident, is great. Used Geek Squad in the past and they do not disappoint.

I got the geek squad protection for a chrome book for my not so responsible 12 year old this gives me peace of mind that if anything happens to it we can have it repaired

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

Geek squad all day just purchase it for my protection with the kids and accidents never used it yet but according to what they would fix and how they go about it seams very good

We felt this was important to have because you never know what could happen. Glad to have the peace of mind.

Glad to have gotten free coverage for my computer with it's purchase included in Best Buy Plus when buying my computer

It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

Havent had a chance to use it yet, but it gives me peace of mind knowing in case of an accident I'm covered,

Haven't had to use it so far. I've used them in the past and they were very helpful

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

Have not used yet but received very quickly through email as soon as my purchase was shipped but I heard good things about geek squad warrantees so hopefully there are as good as I was told

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

Great protection for a great price without unnecessary risk

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

Bought an open box Laptop for a great deal so I took out the protection just in case.

This protection is good to have and they do assist when needed just hope you have a store that the customer service is good. At my store it seemed like with dealing with geek squad they are rushy and your wasting their time!

GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME

I havent had to use it yet but I love the fact that anything goes wrong my product is covered