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Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 11,974 reviews
  • Rated 5 out of 5 stars

    LIFESAVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Costumer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that help us was really helpful he explained everything that we needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! Anytime I need help, they are right there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Super fast and techs are knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Warranty Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must since we will be carrying the laptop with us everywhere. Our last laptop broke at the hinge and that cracked the screen. I'm hoping that this coverage will keep us from having to buy a new computer if that happens again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! We can always count on them to sort out any issues with our computers, laptops, tv's, etc. This is a great product at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE for a college laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth added to your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes get your three-year protection for any device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes get your three-year protection for any device to buy never know when or if that device will take a big dump on you and you out thousands of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the warranty, been really helpful, easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the Geek Squad for my brand new laptop. I have used Geek Squad previously on other electronics. Best service and very knowledgeable crew. I always will buy extra protection on my electronics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer, dryer, laptops for me and my grands awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect all my purchases with Best Buy no matter what

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crucial protection for a solid investment. Like car insurance but practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money for the Geek Squad Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the Geek Squad Service as a back up in case of issues . They have always been really nice, knowledgeable & fix the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the best helpful for my warranty, helped me choose between which I should get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy and geek squad great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad their awesome they came to fix my tv that still under warranty they couldn't fix it instead they replaced it with new one no question ask im happy

    I would recommend this to a friend