Customer Ratings & Reviews

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

Best friendly people to have helping you fast to help and answer questions you have

My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.

I always purchase this protection especially with computers, TV or game consoles. The protection makes it so easy to replace your items when something goes wrong. In a household of 7 something is about to go wrong. It’s my lifesaver.

So far so good. There has been no need to utilize this product as of January 25th.

Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

Thankfully I haven't had to use this coverage, but I feel very secure in having it. I'm thankful Best Buy offers this level of security with their products.

I'm really clumsy so this def comes in handy and I feel safer with it.

bought this for coverage on my granddaughters chrome book and it came in very handy when she cracked the screen....repairs were done with no additional cost in about 2 weeks

Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to

Geek squad are a good source for when I am in need of face to face support

I have not had to use the Geek Squad services yet, however, from experiences of my other family members using them, they are very nice and can solve a variety of issues

Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

I guess it was ok I never had to used the service. But, it was there in case I needed it.

I always said “protect everything” because we never know, technicians are really kind on Best Buy Nashua

I used to get a cheaper laptop without extended warranty and have to replace it more often. Usually those models were not sturdy and were not equipping with standard features I need. The warranty though costly really gives you peace of mind.

So far I haven't had to use the protection plan. So that actually goes to show that the product purchase so far is holding up to quality standards. We will see if an update is needed in the future. But as of now so far so good.

When I tell you they take care of you with your purchases, they really do

Haven't really had to use it yet but I have it just in case