Customer Ratings & Reviews

The agents removed my old units and installed the new with professional excellence. They were incredible and couldn’t have done a better job. These folks represent Best Buy in a great way.

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

My son love the idea of getting his loptop fix if something was to go wrong

Geek Squad set up my new computer to run smoothly and they help me when I am in trouble with computer. Thanks to Serina, Danny and Jerry( especially Jerry's great patience).

I purchased this with the recommendation of your associate and feel great about the service purchase.

With this geek squad protection I absolutely love that I can always lean on good service and great recommendations. Theres no complaints on my part because I know geek squad has my back.

I recommend geek squad to anyone and everyone, the squad sets the standard in service

Great laptop tablet. Only thing I don't like is the battery doesn't last very long.

What a relief knowing that if anything happens to my computer, Best Buy has my l back. Good value for what you potentially get with this service.

John gave 250% excellent customer service. He is a dedicated and loyal member to the Best Buy geek department. He should be highly commended for his excellent customer service.

This is always a most buy when purchasing any tech related item IMO

Glad I got the 3 year accidental Geek Squad protection. Cost was $79.00. You never know what can happen and with the protection, I'd have to pay more if repairs were needed.

My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.

Tho I haven't had to use the Geek squad to come out for any laptop issues they have been out to install it as well as my television. They do a great job, are patient with questions and never have any problems after they leave.

Essential for any electronic device . I feel less stress knowing my device is protected .

I have not used it but I know that it is excellent and incredible attention

geek squad always gets it done right and will keep you updated with status of availability and project.

Excellent product and service. Would highly recommend.

It only makes sense to cover our student’s new laptop with a warranty. We don’t anticipate any issues but can rest easy knowing if anything happens, we’ll be able to get it addressed.

Very good. They are super helpful everytime i have needed them.