Customer Ratings & Reviews

The tech agent put all of my apps on my laptop. Whenever I run into a problem, I bring my laptop to the Geek Squad and they resolve the problem within minutes.

Hopefully you never need to use it. But it's good to have. The downer is that you'll have to go without the device while it is being serviced. Most of the time the repairs are adequate. Getting an appointment for a GS visit at the store is a pain.

Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

The Geek Squad Protection is worth the money spend on computers. I have problems with my computer they can always fix it especially removal of virus and malware.

Great to have thw knowledge that if something happens.that my laptop is covered.

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

This protection was just what I needed to protect my computer would buy it again

Wonderful service that Best Buy provides is the thorough service of geek squad

I usually get the geek protection because I have had electronics go bad and when I didn't buy, it has been a huge problem. This is piece of mind especially as a student.

Any time we have a problem with our computer Geek Squad is there to hep. We take our computer in to Best Buy or in some cases they can help us here at home without taking it in. Thank you Geek Squad!

There is not a significant purchase that I will turn down an extended protection from Best Buy. They stand behind my purchases and provide "peace of mind" dealing with an accidental situation.

In years past I have always turned down additional protection options, but knowing that newer devices just don't last as long anymore is my reasoning for purchasing it. Plus they also cover damage to the device which is really a nice bonus.

Haven't had to use it for a second time. If you want it done right the first time call them

I haven’t used it yet, but I’m glad to know it’s there if I need it.

this is a great service for the items always buy insurance on my items at best buy.

Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

[Employee of bestbuy] GSP is great, especially the ADH plans. All accidents are covered.

Great laptop, easy to set up, actually quite surprised at how quite it was. Nice little extras, like the fingerprint id. Would recommend this laptop, great price for mid range laptop!

This will always be worth your buck in any product you want to keep safe.