Customer Ratings & Reviews

Great protection plan I am thrilled to be protected by such coverage and not have to worry about anything happing to the labtop

Have not used it with the product but have had it in the past and it is well worth the money. Hope I never need to use it.

They helped me get my antivirus installed and made things easy.

Came in handy. I really didn't think that we would need the protection. During a move the computer was damaged. Thanks to the Geek squad.

Haven't needed it yet but sure feels good knowing I have it.

I love the Geek Squad crew every time. Always available to help me setup my laptops.

This saved us when our recently purchased computers sound went out. The geek squad helped to try to fix it and then replaced our computer for free. Worth the protection

If you have a kid? It's worth it! Reassurance that there is some protection.

I now have a protection plan on my product which reassures me that if in case it is damaged it will be either replaced or repaired

Then from 2 years to 3 years I bought I love the attention n they're right there when I need them I'd buy the 100 year if they had one Great to have this I recommend this 100%

I bought the 1yr Protection in case if anything happened to my com, but so far all good.

I purchase this for my son laptop just to be safe, because accidents can and will happen. Have not had the opportunity to used it yet. But it’s just good to know I do have a back up..

I really can't rate this now since I thankfully have not had to use it for my NEW laptop !!! Gave a rating based on my use of Geek Squad for many years for other items.

Geek squad protection is always amazing. I’ve never regretted getting their protection before.

Havent had to use this yet thankfully, but it's a great piece of mind, especially for how much laptops cost.

2 1/2 years in, broke screen, couldn’t replace it, so am getting a store credit for original value.

The geek squad protection and service is always a great investment. I have had no issues sending my equipment for repairs understanding that some repairs cannot be done on-site.

purchased a laptop for my husbands birthday at Best Buy and so far have not needed any repairs but am glad to have it if needed. Geek squad protection is good to have

Not much to say, it’s a warranty. It does what it supposed to.

Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.