Customer Ratings & Reviews

This service has helped me so many times with my devices. It's worth the money.

It's wise to protect your device. We never know what can happened.

Geek Squad has saved me many times when I have problems. The total tech package is a great value. I can't imagine not having the protections this offers.

Fixed my Chromebook and showed me how to do it if it should happen again. Doesn't get any better than that

Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

They honored my warranty without hesitation and replaced a damaged charger for me sent it thru the mail it arrived on time

I purchased the extended warranty for 3 years on my Chromebook as I do for all my products there have been occasions I have had to use the service and I don't have to pay any extra money

This service is well worth the price. My computer could not be repaired and I waw given store credit equal to the amount of the purchased computer.

Please get these with your laptops especially. I didn’t get for one of them and I accidentally damaged it. I have my regrets and experience from that incident

My lab top broke and it was replaced for value that was paid. If the floor value is more than what you paid then they just give you back what you paid.

I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.

As with any insurance deal, hopefully we will never have to exercise the policy, but is available if we do.

Nice computer In fortunately it’s hard to see the keys with the keyboard back light. It’s speed and storage is great, like I said I can’t see the keys

Geeksquad is a great service. Would recommend to add protection to all your devices

Loving this one covers all my computers and I have three one being an oldie but goody. Already used it plus ease of getting things repaired at reasonable price

I make sure that I get coverage for everything that I buy at Best Buy if there is one available and I recommend that to my friends and family

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Always answered promptly and effectively with any concerns when I was building my pc

My product made my life easier and better. Thanks for the outstanding performance of my products.

I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!