Customer Ratings & Reviews

I actually had an accident within 30 days of my purchase. Geeksquad stepped up and showed out! Hassle free repair with a short turn around. This service is totally awesome!

I hope that I never need it, but knowing that I am protected against drops and spills gives me piece of mind. Accidents happen sometimes and at least I am protected 2 years.

It's better to have protection than need it. I will always have protection

They are very professional and courteous. They work fast and are punctual.

I have already bought several laptops and I always buy them extra protection with Geek Squad, the times I have used the protection I have never had problems.

Geek squad will be your best friend when an accident happens to your purchase. Haven’t needed it myself but am glad I have it!

Having this pre-installed was a time & stress saver. Geek Squad also transferred all of my files & folders from my old pc to my new one. When I picked up my pc from them it was ready to use.

Good Service, knowledgeable of product, will recommend

I haven't had to use the geek squad protection plan yet but from what was described, if they actually cover everything they claim to, its an amazing value! If you have the money, I'd recommend investing in this plan.

The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.

I had to use plan on refurbished item right away and it was a fairly process and worth the buy.

Great service. Very trustworthy. They give great conversation while assisting you and your needs. Definitely 10 out of 10 service.

The agent did great job and explained everything n helped me to get the insurance needed He was so helpful

always get geek squad protection for new computers. It always comes in handy

Of course I have to buy the warranty no one is perfect yep I spilled things all the time.

Bought extra warranty and ended up not using it . Bought it for my gpa . I thought the price was high for this extra warranty but If gpa needed help with something he could drive to bb and they would help him & he got out of his house.

My Grandson an i spoke to a Geek Squad Member, Before purchasing his dell computer, he was very helpful. With our Q,A.

I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

They are always there to answer any of my questions. Love that they are always available!

Love Geek Squad protection plan. They offer excellent service. They helped repair/ replace so many products I’ve had the protection plan on. I recommend this fir mom with kids.