Customer Ratings & Reviews

Love having the Qeek Squad! They have saved me several times, cleaned up my laptop to make it run faster, backed up my old lap top! They are great!!!!

Great price and perfect for my 9 year old. Good battery and fast enough. No complaints.

The agent was helpful and friendly in offering me a geek squad protection plan. They helped me decide which was the best option for me. I was in and out of the store in 5 minutes. Great customer service!

Great use. Came with purchase. Glad to be able to use it in future

Feels great knowing I will have protection if anything ever happens to my laptop and not have to worry about how I would pay for another one

It is very welcoming knowing that if something happens to my computer geek gots me

I haven’t used it yet but I’m sure it will come in handy

Great to have. Hope I never have to use it! Give me a pleasant peace of mind.

This is great to have just in case something happens to your laptop locked up or whatever you purchased they're great with it

Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.

I would highly recommend purchasing the extended warranty with a laptop purchase. Even if we never need the service, you are eligible for one battery replacement which makes the cost of the warranty worth it.

The service is good at Best Buy but you’ve always got to make a appointment. This computer is ok for what I needed it for . So far so good

Always great service, kind and courteous service when on the phone or in person . Service has come in handy numerous times and worth the cost.

I haven’t had to use it yet but I appreciate the thoroughness of the sales associate in explaining each tier’s benefits to help us cater our purchase to our specific needs.

Outstanding, highly recommend if you are getting any electronic product. these come in very handy and are always great to have if something happens to your device.

I wouldn't have it any other way. I know there is a high likelihood that I am going to break my new electronic and this helps put my mind at ease.

She was so happy it came on time and it was easy for her to use

We are very happy with Best Buy service, they provide excellent customer service and support. Will always go back for any electronics at Bestbuy.

A must-have for all of the valuable electronic equipment. Needed in case of an accident!!

I haven't had to use it yet, but it's good to know I have it for when I do. I like the convenience of having things fixed locally instead of shipping them out.