Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11974 reviews
(11,974 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Accidental drop off commuter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to take in the computer I dropped for repair. Getting the accidental insurance was worth it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad helped me fix a issue that i struggled with on my laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protecting with a plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the option to protect my purchase! After losing a laptop in a fall off the side of the bed I am always willing to buy a plan when buying new! Thankful for good options and prices to accomplish this!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this geek squad protection but it gives me peace of mind that I have it in case of an emergency.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They gave me a new laptop on my word alone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my laptop quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was okay. No complaints. I will always use Best Buy for m’y business.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are always helpful and imformative. Worth the money just in case.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.gotta get this if you are spending big money on a laptop. will fix or replace if you break your laptop with a no questions asked policy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Confidence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel confident in my laptop knowing I have geek squad to back me up.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always Buy This
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service. I never buy an electronics item without this service, I have used it a couple times and ot has been prompt and corrected my issue.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad protection is the best product insurance I’ve heard of. I was very hesitant to buy a $1,000 laptop before I knew about this. Awesome deal and awesome coverage.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So far so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Protection for a high but economical priced Gaming Laptop!!! Great investment.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
downloaded my software on computer - not available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad downloaded my software for my new computer quickly and perfectly. Unfortunately they are unavailable now due to virus, I'm hoping they extend my annual membership!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for connecting with us on this. We're glad that you've had great experiences so far! We wish we could help you out right now! Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can find out a way to assist currently.
Rated 4 out of 5 stars
Always beneficial to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it was this price for a longer duration of time. People are usually extra careful the first year they have the laptop, it’s after that when things go downhill and by that point it’s too late to use the service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad golden age service plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek Squad service in 2021 was awesome. You pay for what you want to protect and it wasn't a yearly plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Pleased with protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I purchased this protection with my laptop. The motherboard crashed by GeekSquad was able to fix for no additional cost….and quickly!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Acer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great deal, very user friendly.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to make use of the service (thankfully); but knwoing I have support and knowing that they are usually competent (from previous experience) is simply excellent.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan is well worth it! I have had to use it a few times and the agents fixed my issues quickly and professionally.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bought this for my work laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My work paid for my laptop, but they don’t cover repairs. I figured I should get this accidental protection since geek squad always does a good job covering my electronics.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
