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Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 11,974 reviews
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has come a long way. They are so awesome! i have used the in store service as well as email and phone communications. Knowledgeable , ready to help and fix whatever needs to be fixed or changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good plan to have of your student is rough with tech devoces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knock on wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know what can happen to your laptop around kids. Haven't had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe how much the service plan covers. I'm very happy I went to best buy vs other retailer just for this alone.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but it comes in handy I'm sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    3 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection for 3 years so I wouldn't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Geek Squad has great service. I do prefer to go in the store to talk to a Geek Squad personal, not over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great people Their always happy to help Great poeple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad serviced 2 of my laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with my Geek Squad protection. I have brought my laptop in for service and received excellent service. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection plan.This protection plan support helped me to repair my laptop screen and the specialist did it very well and and absolutely free.I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I got this since the reason I replaced the previous computer was a staff member who spilled water all over the keyboard....this is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not get it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes any future mistakes less stressful when I have this for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get the extended warranty for all my bestbuy products. Just gives you piece-of-mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm excited to have this, especially for those of us that are computer illiterature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on My Side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable GEEKS, I say that with meaning. This Crew can make a determination & answer your questions while you wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do NOT skip the Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Geek Squad Protection on all of our electronics & appliances from Best Buy. They make it easy if something goes wrong.

    I would recommend this to a friend