Customer Ratings & Reviews

I have not needed to use this service yet, but it proved most valuable in the past—quick, honest, and reliable service.

Haven't used em yet but if you read the terms, you're in good hands!!

Only needed it for the one year since my computer and printer stays in one place only, so didn't have to worry about anything happening.

The people in lynchburg are straight forward with you. if they know they can do it but also know it will cost you way more then the computer is worth, they will tell you and recommend someplace.

The best squad. When I have a problem they fix it, and explains you the problem.

Big believer in you get what you pay for. Always worth having extra protection should something so wrong.

My first experience using Geek Squad was last year. I am very pleased with the service I received on my first visit and the service I received on my last visit.

I always like to purchase a warranty with my items comes in handy if you like your products send you more money and we purchasing it over again you are paying someone else to fix it without the warranty

So far so good. I've used the geek squad service plan for other laptops and have been satisfied so far.

Nice support they fixed my xbox controller right away

Perfect addition to my Microsoft surface pro. Worth the investment to upgrade and get the geek squad coverage in case anything goes wrong. Highly recommended.

Perfect addition to my Microsoft surface pro. Worth the investment to upgrade and get the geek squad coverage in case anything goes wrong. Highly recommended.

the protection plan was recommended by the sales associate, it seemed like a good deal with his chart he had with lots of info on it. it's basically insurance, better to have it and not need it than need it and not have it...

Definitely recommend getting in case you still water or drop your laptop or damage your laptop anyway you can get a replacement or get it fixxed

Easy to use protection plan. The price went down as so did some of the services but ut still is a good plan.

Had to buy a new computer due to other one being sent in for repair. I'm glad I had the service on the computer so it didn't cost me any money for the repair.

I wanted to be covered in case of accidents when it comes to my new Lenovo Yoga laptop.

screen went blank, took it in for repair and they took care of it and fixed it like new. pleasant, helpful, friendly, great experience

Great to have for all devices and electronics in your home

Had appt to have webroot down loaded on new laptop.i had to wait 25 min. Which took up my hour so tech put webroot on but next appt came & i was dismissed and he never even put my emails on. Not happy!