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Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 11,974 reviews
  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad protection plan! It is comforting in knowing that I can come to get help when something might go wrong with my laptop. I think it a security net everyone should have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I thought about not buying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy it, not only because it does cover accidents, but it also covers component, Gpus. fans, ram, motherboard, hdd and ssd, hopefully i won't need to use, but it's nice to know I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teen safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the user is a 13 year old girl who has broken every phone she has ever had. I wanted to make sure this was protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped us at our lowest :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped me fix my tablet after an accident. Very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They really helped me. My computer broke and I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really helped me. My computer broke and I didn't have the protection plan and I hadn't had the computer for a month and they added the plan and fixes my computer in a week. Great services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional service. Very knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad to be insured! Customer service is great and we've had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great recommended program to enroll your devices on especially if you paid high price for it they’re very fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad actually helpful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek Squad protection is worth every penny! Qualified and helpful techs that actually know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great respond very quickly!! And helped me along the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good got iit at a good price and buy again will tell everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident protection is great for laptops but it isn't worth having for a TV. You don't realize that it doesn't cover broken Tvs unless you read carefully

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection for new touchscreen laptop for my teenager!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty coverage and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced warranty issues once and the result was quickly and I am very impressed with the great service all the times when I call or visit the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad is a good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the computer is for the kids, it's important to have it fully protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying experience great; great geek squad is great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    helpme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this assistance a lot. Always get great service. Have not had any problems. They are very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically a peace of mind expense, low cost for an inexpensive laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great service you receive from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always ready to come forto your recue. They do not only provide you excellent technical services, but do it always with a great disposition to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is great to have for peace of mind.

    I would recommend this to a friend