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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 11,974 reviews
  • Rated 5 out of 5 stars

    Recommend 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. I always make sure to have the service in case anything happens and is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your electronics with bestbuy geek Squad they have very good service when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought accidental damage protection having a toddler you never know what’s going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps my stuff working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is best when you don;t need them, but they are great on helping you get things set up and working, or for correcting things when something goes wrong. This saves me time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me full credit on a best buy card so I could be able to buy a better laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for your computer purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER SAFE THAN SORRY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use for my asus computer but haven't had to use it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that if I need assistance it will be available. Gives me piece of mind also if I need tech support I will be able to get it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great back up when things break!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, and I hope I never need it, but I'm glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not purchase Geek Squad, you are an idiot. The amount of assistance that the Agents can give you with your machines has no equal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable. Willing to walk you through step by step instructions and they make the process extremely easy to understand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great to have with little ones in the home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is all ways there to help you .!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is all ways there to help you and the guys are all ways professionals and nice people.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection is a must for all. They can help with any electronic devices you have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's exactly what it says, what do you expect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, thankfully. Would recommend on expensive purchases and/or purchases above 100. But, I can't tell you what to do so, either get it or don't. Your objects are in your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right now I do not have no insurance for the compu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not right now have insurance for the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing people to work on your items dont cost you anything

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks so much for your nice comment! We appreciate the kind words and look forward to seeing you again soon!

  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad we purchased this feature. We will definitely be using it for maintenance and if we come across any issues. So far so good. I love it!

    I would recommend this to a friend