Customer Ratings & Reviews

Had an issue with a Dell laptop where the hinge broke. Best Buy had to send out the laptop and it took a little longer then expected but worked out well.

Best buy has great warranty. I dont know how to review a warrenty

Peace of mind knowing that we purchased this service. If anything goes wrong with this computer, I know that we can always call the Geek Squad

I went to take them my iphone 6 because the screen stopped working. Turns out there was a software problem and needed to get a new phone.

Great price for what we needed shipped very quickly

I'm glad I could get an extra warranty for this because this is for my youngest child. I haven't needed the service yet but it's great to have.

My computer was working slow. I bought it in to the store with appointment and they get got it back working faster. I’m glad I had that warranty on it.

I always buy protection on any electronics purchase. They are usually fairly inexpensive. I believe they are worth the price for peace of mind.

Great customer service and upheld the warranty with no issue.

Works awesome love that changes into a tablet. Would highly recommend.

I almost always take GeeK Squad Protection because you never know when things can go wrong. And if you break the cost down over the coverage time it is really inexpensive for peace of mind

Love the accidental coverage. Things happen and its nice to know that most is covered and I won't be out a computer. Geek squad very professional

Always good to have the geek squad protection. Each time i have had to use it, it was easy and helpful

Peace of mind for running a business on a single laptop.

I never fail to purchase geek squad protection. This is one of the main reasons I purchase at best buy because of the great protection and service.

Our last laptop, an HP, crashed after only 18 months. The Geek Squad helped us recover our data and get it installed on the new replacement (I Dell I also reviewed). We decided to buy the 3-year Geek Squad Protection Plan for the new one as well.

I have always purchased the Protection Plan for anything electronics I buy. It has paid off too, as it got me a free TV when mine failed.

I believe that was a great choice for my new laptop

I definitely recommend geek squat, I have bought this insurance for another laptop before and they take care of your claim very professionally.

the agents took care of a setup problem was having with new laptop they always do a good job it is worth the money for the protection program