Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11974 reviews
(11,974 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Better safe than sorry.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s like a hit or miss situation. If u need it, it’s worth the price. If u end up not using it, it’s a waste of money. For me it’s a peace of mind, in case I will have to use it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Expensive, but life saving!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are buying a laptop this protection is an absolute MUST HAVE. They will guarantee your device is protected, fixed, or completely replaced.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad assist me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent supported me about my lap top issues. Very good
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for just in case purposes. So far I’ve only had to call the support line for a minor issue and they were extremely helpful and knowledgeable.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents geek squad remote support helped me a lot they also came and mounted my tv they also helped me with all my devices amazing work they did great job
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves it was a great gift for him for school
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better safe than sorry!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't remember what I bought this for, but I'm sure it'll come in handy om whatever the thing was!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 year accidental feel squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've experienced a screen going out on my previous laptop. Good thing I had insurance protection. It didn't cost me a thing to fix. I would never go without insurance protection on my laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I have never worked for best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys always get the accidental. I have never regreted the purchase. Best case scenario, you never use it. But, that will never happen. So, get it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service I have not had to use this time. But when I have used previously, the Geek Squad team was very helpful.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protection that i can just take to the store when i need
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
LAPTOP REPAIR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were professional and attentive. They followed up with me and answered all my questions.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service and well worth the money. The only downside is the length of time to get an appointment. The staff is excellent.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
True value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Get yourself the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You got to get that warranty if you want to protect those devices
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Helpful but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty for my 70” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty was for my Samsung 70” TV! My tv broke ! And the warranty was a good help! I didn’t have to pay anything out of pocket!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good to have to have. So far I everything’s working good
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without a doubt, this is worth every penny! had a device Crash on me and they bent backward to correct the issue!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They know they’re work well. Always helpful and I have used them every other month for answers to my laptops
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Cheryl. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
