Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11974 reviews
(11,974 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Effective team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents checked my device promptly and were professional with their communication and service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad identified need to replace computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We would never be without this service! Kids in college need their computers just as important as their phones, especially during a pandemic!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recomended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best warranty for your purchase. They will respond.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service offering peace of mind that if anything happens to my laptop it is covered
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use this service, but its a great thing to have protection
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend getting protection
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Protection plans are so worth it when it comes to tech
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad does a great job in a timely efficient manner the very organized and can tell you everything you need to know whether it be good or bad!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't needed to use this yet, but it's been a great service!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GSP is a must for anything that costs over $200.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must for every single laptop or computer purchase you buy. I have used my GSP multiple times saving me thousands of dollars.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Work Quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was great for my watch! It kept messing up and they replaced it with a new one for free as it was a manufacturer error.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service contract
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please what ever you do , dont for get to get the geek service contract for you valuable purchases. They stand by contract.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like knowing my device is protected and it’s stress free
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good value warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in clutch after my brother broke the computer i bought him as a gift
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a nice time at Best Buy at your place. Very very nice and helpful.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hopefully won’t use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it but thankfully we haven’t used it. Our daughter will be taking it back and forth to school better to be safe than sorry.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad quickly transferred my information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad transferred all my information to my new computer. No extra charges and they made sure I was comfortable before I left the store.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service for accidental problems - cat spilled water on my laptop and Best buy was able to repair ir
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gerk squad on laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Puts me at a peaceful mind to know help is just a simple call away.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty for open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I won’t have to use the service warranty, however pleased that I bought one. Had to use one previously and it was seemless
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
