Customer Ratings & Reviews

Bought this to extend warranty on recently purchased Dell laptop. Recommend for laptops, since laptop repairs can be costly.

I feel 100% better having this extra protection! Best Buy definitely is looking out for their customers and making things affordable!

I'm glad I made the purchase for extra protection. I just want to be prepare just in case.

Luckily I have not had to use this but better to have than have expensive repairs or have to buy a new device.

So far, all of my issues have been handled professionally, and in a very friendly manner. Notifications for time frames to have work done could stand monitoring and improvement. Overall, very satisfied.

No problems with service. Warranty worth it fir college student purchases away at school with no concerns

I haven't use the service yet, but just to know that I have this service available to me for any issue with my product is very good to know

Have a Microsoft pro that would not charge. Took it to the Geek Squad for help. They sent it off and 2 weeks later had a new computer waiting on me

We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.

We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.

Geek Squad is the squad for me! Always good to have help from them.

Geek squad works great. I always get the protection because I’m not Tech Savy. They are always helpful and make sure the product is fixed or new.

Great protection plan! Multiple options on what kind of plan you'd want.

Definitely worth having! The Geek Squad technicians are knowledgeable and very patient. This is money well spent!

The appointment was quick and convenient for me. The staff was nice and very knowledgeable

Sometimes you think it is not neccessary to purshase an extended warranty, but when unexpected occurs is better to have it.

Great purchase and great value and great price thanks

Always get the insurance. Best Buy is so helpful with jt

i would recommend to buy the protection plan every time. accidents happen and that's why its great to be prepared

Very nice gentleman and put everything together for me and showed me all that I could absorb now and will be back for my questions that need answering.