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Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 11,974 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing product just rating for the points! And filling this out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set my laptop up so quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I have Geek Squad on everything that I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection so far I have not had to use it but it give me peace of mind to know i have if i need it to repair or replace my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this new one and pray that I don’t, but they have been too star from every experiment had in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection, reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but with a laptop that's always a possibility. Previous experience with the Geek Squad has been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my own laptop...... pretty good huh?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly haven't had to use it yet, but believe me I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not get anything from Best Buy without this protection. We have had 3 TVs from Best Buy all with this protection which has paid for itself triple over and over. A MUST HAVE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with many of the problems without issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SpoiledMa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY NEW NEW LAPTOP TREATED MYSELF FOR ONE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that the geek squad will cover my laptop computer. I have not used this service yet, but am glad that I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Friendly Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection!! I try to have this support on hand. Very knowledge and friendly professionals.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    Nana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could just take my laptop in and they would have the help they need to work on the issue without having to leave my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the coverage from the service; consumer service is extremely nice to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop ENVY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have the complete money to pay the extended guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is worth the price on any device you taking other places - even covers accidental damage in most cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection activation. LOL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet for the product I bought it for, but have had it in the past. Just a peace of mind like a warranty on a new car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and efficient service, i got problems last month of finish the guarantee and they still respond to the 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly suggested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my accidental protection yet. However in the past any claims have been handled in a timely manner and I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has already come in handy esp when the kids are handling their chromebook. Ease of setting up an appointment and the squad does a great job

    I would recommend this to a friend