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Customer reviews

Rating 4.6 out of 5 stars with 11977 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 11,977 reviews
  • Rated 5 out of 5 stars

    Always a Good Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this one, yet but for other computers and products, I have. Geek Squad has handled some complex and simple issues with no hassle and of course, no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet had to use the services for the laptop i bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever free maintenance on the computer for an entire year. You can’t beat this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are a fool if you buy any electronic without any protection.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misleading Geek Squad Protection Terms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so important to have a geek squad if you have a problem you can contact them very easy and they fixed whats the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice knowing they will fix it if anything goes wrong definitely worth buying the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tbh, the service was fantastic and the service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents Happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well accidents happen and when they do; we will be covered. We have not used this service but i'm hoping they do an amazing job if we have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must! Worth the extra money. The Geek Squad are so knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor investment for big problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Definitely recommend to anyone who needs that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the protection plan. Peace of mind and good to have if for a traveling laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good support and peace of mind. Geek Squad is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and weas helped with everything I needed help with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopping for the best. It gives me a little comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service from the Geek Squad Team! Excellent coverage on the benefits and available for assistance over a call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use however my sis highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer looks and works amazing after installing, I love it, cannot wait to work on it every, keyboard is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this protection from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop and felt the 2 year accidental Geek Squad protection would be an extra needed purchase for the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased Geek squad warranties with my computer products. They cover everything. It’s not cheap, but pays for itself.

    I would recommend this to a friend