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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11977 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 11,977 reviews
  • Rated 5 out of 5 stars

    3 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection always purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer care and friendly, will definitely recommend to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan when I purchased my new computer. I wanted to make sure my computer was covered in case of any accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good and they make sure that my computer is in safe hands and they try to get your computer back to you in a good timing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance for my electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my damaged laptop without a cost. They also repaired my camera after is was damaged on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the protection plan for my kid laptop had a problem with it took it to bestbuy and got it fixed no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection plan. It’s cheap and worth it because I had accidents and they full replace the unit if they can’t fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing i have this service available when and if i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. This is my new go-to location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it and forget it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with added protection. Why wouldn’t you want to protect your electronics?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful group of people that will answer quest..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy it again and tell my friend family about the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature from BB since I have a lot of electronics and they service them all. Phones, laptops, DVD players etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature from BB since I have a lot of electronics and they service them all. Phones, laptops, DVD players etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature from BB since I have a lot of electronics and they service them all. Phones, laptops, DVD players etc.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION FOR THE WIN

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very reliable services as well as understanding!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy where to buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing hands down best warranty anywhere. Thank you bestbuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has saved me wasted money on defects.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Geek Squad on most of my purchases. It has saved me a couple of times in returning defective units for credit on something better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box computer & was in amazing condition. Came in within less than 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 3 year warranty because that I got a refund of my laptop

    I would recommend this to a friend