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Customer reviews

Rating 4.6 out of 5 stars with 11978 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 11,978 reviews
  • Rated 5 out of 5 stars

    no problems yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it have not had to use it yet but i have used one on another item and they replaced my item so i know it really works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Geek Squad protection plan. The Geek Squad workers are friendly, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be skeptical about these. But with my high schooler using it, and shall we say, being less than meticulously careful with her stuff, it's a nice security balnket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Definitely worth getting if prone to accidents, dropping and spilling. Very worthwhile if you have kids or pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very reassured to have coverage on my laptop. It’s always in my backpack and now I don’t have to worry about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the protection plan!!! No question about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any Items without protection, I don’t know what I would do without the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel that I will be able to use my device without fear that it will crash or that I will be without my device if it breaks. Nothing beats peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products, they’ll fix anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t not get this especially with an expensive item. They take care of everything for free, and you’ll get help right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is great with the coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. But I have in the past and Best Buy is great with their coverage on items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this Incase anything happens to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of minf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like having the insurance so if anything happens we a covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to bring in the laptop and fixed with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the extended protection on the technology I purchase. It has come in handy in the last few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-Year Accidental Geek Squad Protection is good to have on your device. I had to use it one time and I did not have any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with service and service technicians. Service is prompt and efficient, and technicians are helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent and convenient to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior citizen and not always tech savy. Good service to have for questions and repairs.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for those who like to have a piece of mind that they will be covered if something happens to their computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always deal with them, I never find a problem with them.

    I would recommend this to a friend