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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11978 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 11,978 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service in case I really do spill liquid accidentally on my laptop. A great reassurance

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    My choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent choice with no worries if I encounter a problem with any of the services underneath this umbrella.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this protection and I hope I don’t have to use but I got it just in case something was to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty from Best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for wife's new laptop, better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to have this you donr need to worry if your items arw broken they will reolace or repair ans easy to contact them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose to have this option from Best Buy for expensive items, such as laptop. GEEK SQUAD will take care of item if it has malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good option when you have children that are using the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the extra!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting accidental coverage for anything is a must! more so for electronics & pricey items, but it’s worth the extra!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this just in case, luckily l have not needed it, but I am glad it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea had not had any accidents to write a review about this. Normally Best Buy/ geek squad have a great return on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only reason I shop at Best Buy is for the warr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea had not had any accidents to write a review about this. Normally Best Buy/ geek squad have a great return on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for a peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this plan saved me money when my laptop had a liquid spill accident, I got a refund fir the purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually did use the service to repair my daughter’s first laptop so we purchased the protection plan for her second laptop too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend so much money on a laptop you need to get warranty!!! Super important especially because it cost me so much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will never know until you have this technical support they will work and fixed your problems with your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We continue to purchase annual geek squad service and have never been disappointed, Great service for the price and definite peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying protection of products is something I only do with best BUY. go for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! Just when you don't think you need it, you need it! Then you forget you have it, and they remind you that you have it and everything's covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastac plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! Just when you don't think you need it, you need it! Then you forget you have it, and they remind you that you have it and everything's covered!

    I would recommend this to a friend