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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11978 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 11,978 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have that piece of mind. I would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my electronics from best buy because of the Geek Squad protection plans. Great value and piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do take care when I need , I am happy with their service , they listen and co operate

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi David. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    IN SURE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD TO HAVE XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection package is a must in all purchases. You never know what will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If your accident prone, I highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for any electronics. I've had to use Geek support on items before and the service has always been excellent!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long Repair times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a Sony Receiver. After 6 months, the receiver would go into protect mode after 5 minutes. I dropped of the receiver for service last month. Still waiting for the repair to complete. So for an extra $55 dollars, I am not sure it is worth it as the repair time is probably no quicker than the factory warranty would be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Laptop repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have have great service using Geek Squad Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVENT USED IT YET - but - ITS NICE TO KNOW I HAVE 3 YEARS OF SOFTWARE AND HARDWARE SUPPORT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I do not need this protection but I have been pleased with the geek squad service in past purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this service is great, im hoping i dont need to use it but the extra peace of mind helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for 3 year accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for 3 year accidental Geek Squad Protection. A better value overall than one or two year plans to give you reassurance on the product that you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this protection plan, great buy, I feel secure with my purchase with this added protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety measure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection on my computer to make sure i did not make the same mistake in college without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection is so worth having that piece of mind .knowing if anything goes wrong they are right there to,fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought 2 computers to get looked at and repaired. With out this service it would have cost a lot. Very happy I got this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lover the Geeks!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan, has never let me down. File your claim and the geeks will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spill Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I never had to utilize it, however its great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a reasonable price...peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this protection with my new laptop. It sounds great and was recommended to me by a friend who bought it and had to use it and said it was an easy process. I'm hoping I won't need it, but glad it's there if I do.

    I would recommend this to a friend