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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11978 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 11,978 reviews
  • Rated 5 out of 5 stars

    safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock on wood i never have to use it but in the past it has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always utilize Geek squad for all of my bigger purchases. Peace of mind and knowledgeable person to work on and protect my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good back up plan to have just in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real nice present

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my mom and she loves it its everything i expected and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service to have they are very knowledge and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wil get my son through his first two years of college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All encompassing coverage that I hope I don't need to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3-Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a monitor used eight to ten hours each day, it is smart money to get the 3-year accidental protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection plan has worked wonderful for us. Just make sure you take advantage of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the protection needed. Already had to use, was easy to get our computer fixed and was done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing if you buy more than 1 electronic from bestbuy, pays itself off in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel more secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this extended protection, This computer should continue to be useful for its life

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad service 4 times now. It’s great when you need it. Usually get appointments right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2139 Leo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my new product I look forward to get help if and when I need it with me geek squad specially gotten the 1 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have yet to avail of this purchase and its purpose but we find ourselves at ease knowing that Best Buy has great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t buy a device without it! Has saved tons of money in the long run

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient, friendly protection for novice user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought his first laptop, and wanted protection that he wouldn't need to worry about very much. Best Buy's Geek Squad had a very good reputation. The Best Buy is two miles from the house, and he wanted to make certain he could get help if I wasn't home. He hasn't used the repair function of the warranty protection, However, the Geek Squad team has answered his questions when they aren't too busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased that I have the 3 year protection on my laptop, I feel safe a secured knowing that I protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t need any help with this item, but I have comfort knowing that The Geek Squad is standing by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DURABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is pretty rough and this has Lasted for YEARS

    I would recommend this to a friend